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We understand that sometimes plans change, and we aim to provide a fair cancellation policy that respects both our guests' needs and our business requirements. Please review the details below:
No refunds will be issued for early departures once you have checked in.
We understand that unforeseen circumstances can arise. If you need to cancel due to an emergency, please contact us directly. We may be able to offer flexibility or credits on a case-by-case basis.
To cancel your reservation, please contact us directly via email at [email protected] or by phone at +1-778-350-5727. Cancellations are only considered final once you receive a confirmation email from us.
Thank you for choosing Evergreen Forest Cabins Ltd. for your stay. We appreciate your understanding of our cancellation policy, which allows us to maintain the quality of service and experience that our guests expect.